top of page

Store Policy

White Flakey Backdrop

Customer Care

At SDM Enterprises Ltd., customer satisfaction is our top priority. Our dedicated customer support team is here to assist you with any inquiries, concerns, or feedback you may have regarding our products and services.

  • Contact Methods:

  • Response Time:
    We strive to respond to all inquiries within 24-48 hours. Our team is trained to provide accurate and helpful information to ensure you have a pleasant shopping experience.

Privacy & Safety

Your privacy is important to us, and we are committed to safeguarding your personal information. We take the following measures to ensure your data is protected:

  • Data Collection:
    We collect personal information when you create an account, place an order, or contact us. This may include your name, email address, phone number, shipping address, and payment information.

  • Data Usage:
    Your information is used solely to process your orders, enhance your shopping experience, and communicate with you regarding your purchases and inquiries.

  • Security Measures:
    Our website employs secure encryption technology (SSL) to protect your information during transactions. We regularly review our security protocols to ensure the highest level of protection for your data.

  • Third-Party Disclosure:
    We do not sell or share your personal information with third parties, except as necessary to fulfill your order (e.g., shipping carriers) or as required by law.

Wholesale Inquiries

We offer wholesale opportunities for businesses interested in purchasing our ice melt products in larger quantities. Partnering with SDM Enterprises Ltd. for your wholesale needs comes with several benefits:

  • Competitive Pricing:
    Our wholesale pricing allows businesses to save on bulk purchases, providing excellent value for your operations.

  • Product Range:
    We offer a variety of ice melt products suitable for various applications, including environmentally friendly options.

  • Dedicated Support:
    Our team is available to assist you with your wholesale inquiries, including product selection, pricing, and order processing.

  • How to Inquire:
    For more information or to request a wholesale quote, please contact us at info@sdmenterprisesltd.com or (778) 847-4460. We will work with you to meet your specific needs.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Interac e-Transfer

- Offline Payments

Payments
bottom of page